Seller Solutions for Dynamic Marketplaces
Automatically reconciles sales & returns, identifies extra charges, consolidates & help in handling disputes.
Our team of content and design professionals assist brands in creating and optimizing their E-Commerce content to meet brand guidelines as well as industry best practices.
The biggest concern of a seller is that whether the charges levied are valid or not. Many a times extra shipping charges are applied considering wrong weight or dimensions or even by applying rates of different zones.
We identify extra charges applied by marketplaces in any given period. We followup with marketplaces and raise disputes if needed. While working on extra charges it makes it easy to see details of Sales / Returns / payment and can raise disputes then & there only.
Our Business Analysts assist brands to:
Our patent pending technology gives a glimpse of all the important information to user related to marketplace account reconciliation & sales analysis. It shows Pending payment against sales & disputes in a clear manner while accounting for returns and charges also. User can see expected payments & delayed payments separately.
It gives you a clear picture of sales & returns of a given period. Not only that, it also separates out settled, unsettled, acknowledged, unacknowledged sales. It also separately shows returns against orders of given period and against orders which
were placed before given period. This gives you a detailed analysis of your sales it just not merge all the sales & return together.
Above data is shown with marketplace consolidation so you can have a look at individual marketplaces and a combined view also. Against each data element proper drilldown is there and you can see complete order level history by drilling down.
When an item gets returned a lot many activities happens at the backend, starting from verifying whether the item returned is in saleable condition or not, marking those verified, raising disputes if needed, following up those disputes, booking losses in case marketplace does not compensate fully etc. We make all these very easy and manageable.
Our patent pending technology allows analysis & management of returns under different categories – Verified, Unverified, Under Dispute, Fully compensated & partially compensated with losses.
When a merchant receives any remittance, the first thing he would like to know is detailed breakup of the amount received; our payments analysis satisfies this requirement.
As payments can be of orders of different period, comprising of effects of returns, adjustments etc. it gives a clear picture by separating out parts which make complete payment. Each payment deposit is broken down between payment against sales,
deductions against returns, expense deduction, refunds, releases, holdbacks etc. Drilldown is available from summary upto individual charge level.